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"I want to put on record my acknowledgement of service excellence from Rapidhost.

I have come to expect a problem free service hosting service and Rapidhost are no exception in that regard. The real judge of service is the reaction under pressure. My website was recently maliciously compromised through no fault of RapidHost. Your helpfulness and responsiveness has been outstanding and a benchmark by which others should be judged. The actions of your team show service excellence in deeds not just words. Many thanks, Terry Forsey"

Jargon Buster

TERM

DEFINITION

.NET

A comprehensive software development platform from Microsoft that was introduced in 2000 as the company's next generation programming environment. Pronounced "dot-net," and widely known as the ".NET Framework," it was designed to compete with the Java J2EE platform.

ADSL

Asymmetric Digital Subscriber Line) -- A method for moving data over regular phone lines. An ADSL circuit is much faster than a regular phone connection, and the wires coming into the subscriber's premises are the same (copper) wires used for regular phone service.

API

Application Programming Interface) A language and message format used by an application program to communicate with the operating system or some other control program such as a database management system (DBMS) or communications protocol.

ASP

Active Server Pages. A specification that enables Web pages to be dynamically created using HTML, scripts, and reusable ActiveX server components.

Back up

Additional resources or duplicate copies of data on different storage media for emergency purposes.

Bandwidth & internet traffic

RapidHost, like most hosting companies offer a variety of bandwidth options in ourplans. So exactly what is bandwidth as it relates to web hosting? Put simply, bandwidth is the amount of traffic that is allowed to occur between your web system and the rest of the internet. The amount of bandwidth we can provide is determined by our network connections, both internal to our data center and external to the public internet.

A very simple analogy to use to understand bandwidth and traffic is to think of motorways and cars. Bandwidth is the number of lanes on the motorway and traffic is the number of cars on the motorway. If you are the only car on a motorway, you can travel very quickly. If you are stuck in the middle of rush hour, you may travel very slowly since all of the lanes are being used up.

Traffic is simply the number of bits that are transferred on network connections. It is easiest to understand traffic using examples. One Gigabyte is 2 to the 30th power (1,073,741,824) bytes. One gigabyte is equal to 1,024 megabytes. To put this in perspective, it takes one byte to store one character. Imagine 100 file cabinets in a building, each of these cabinets holds 1000 folders. Each folder has 100 papers. Each paper contains 100 characters - A GB is all the characters in the building. An MP3 song is about 4MB, the same song in wav format is about 40MB, a full length movie can be 800MB to 1000MB (1000MB = 1GB).

If you were to transfer this MP3 song from a web site to your computer, you would create 4MB of traffic between the web site you are downloading from and your computer. Depending upon the network connection between the web site and the internet, the transfer may occur very quickly, or it could take time if other people are also downloading files at the same time.

If, for example, the web site you download from has a 10Mbs connection to the internet, and you are the only person accessing that web site to download your MP3, your 4MB file will be the only traffic on that web site. However, if three people are all downloading that same MP at the same time, 12MB (3 x 4MB) of traffic has been created. Because in this example, the host only has 10Mbs of bandwidth, someone will have to wait.

The network equipment at RapidHost will cycle through each person downloading the file and transfer a small portion at a time so each person's file transfer can take place, but the transfer for everyone downloading the file will be slower. If 100 people all came to the site and downloaded the MP3 at the same time, the transfers would be extremely slow. If the host wanted to decrease the time it took to download files simultaneously, it could increase the bandwidth of their internet connection (at a cost due to upgrading equipment).

CGI

(Common Gateway Interface) -- A set of rules that describe how a Web Server communicates with another piece of software on the same machine, and how the other piece of software (the 'CGI program') talks to the web server.

Cold Fusion

Cold Fusion is a scripting language for web designers that wish to do advanced development and/or database interfacing.

Cookie

Information that is sent from a web site to your computer's hard disk in the form of a text file. Cookies contain all types of information, such as registration information and user preferences, which is used by the website that set the cookie.

CPU

Central Processing Unit) The computing part of the computer. Also called the "processor," it is made up of the control unit and ALU. Today, the CPUs of almost all computers are contained on a single chip.

Database

Iis an organised collection of information stored on a computer.

Dedicated Hosting

Typically refers to a single Web site that is hosted on a stand-alone server.

DNS

Short for Domain Name System (or Service or Server), an Internet service that translates domain names into IP addresses. Because domain names are alphabetic, they're easier to remember. The Internet however, is really based on IP addresses. Every time you use a domain name, therefore, a DNS service must translate the name into the corresponding IP address. For example, the domain name www.example.com might translate to 198.105.232.4.

Domain name

The unique name that identifies an Internet site. Domain Names always have 2 or more parts, separated by dots

FileMaker

An excellent database product designed for users and small, medium and large workgroups. FileMaker's website provides detailed information and free dowloads of the software.

Firewall

Specialized hardware or software designed to secure a computer or network from unauthorized access.

Frontpage

A popular Web authoring program from Microsoft for Windows and the Mac. FrontPage Editor is the graphical editor for designing the pages and FrontPage Explorer is the management tool that lets you construct and maintain the entire site. It also includes WebBots, which generate code for complex functions such as searching and password protection.

FTP

FTP (File Transfer Protocol) is the Internet protocol that lets you transfer files between your computer and our web servers. This protocol enables you to upload your web pages to our server over the Internet. FTP is supported by all leading web development software solutions.

Gb

(Gb) (GigaBit) One billion bits (technically 1,073,741,824 bits). Lower case "b" for bit and "B" for byte are not always followed and often misprinted. Thus, Gb may refer to gigabyte

Hosting

Making a Web site available on the Internet.

HTML

(HyperText Markup Language) -- The coding language used to create Hypertext documents for use on the World Wide Web. HTML looks a lot like old-fashioned typesetting code, where you surround a block of text with codes that indicate how it should appear, additionally, in HTML you can specify that a block of text, or a word, is linked to another file on the Internet.

IIS

Internet Information Services) Microsoft's Web server. IIS runs under the server versions of NT and 2000, adding full HTTP capability to the Windows operating system. Formerly known as "Internet Information Server," IIS is also available for the Windows 2000 client version.

IP

(Internet Protocol) The network layer protocol in the TCP/IP communications protocol suite (the "IP" in TCP/IP). The terms "IP network" and "TCP/IP network" are synonymous. "IP" is generally heard more frequently than "TCP," primarily because it is faster to say IP and also because some data are sent over the unreliable UDP/IP, rather than the reliable TCP/IP.

IP address

Internet Protocol address) The address of a device attached to an IP network (TCP/IP network). Every client, server and network device must have a unique IP address for each network connection (network interface). Every IP packet contains a source IP address and a destination IP address.

IPS Tag

Internet Provider Security Tag. Nominet is the registry for UK domain names and all hosting companies that host .uk domains will have an IPS tag (also known as a Nominet Provider tag or IPS Key) which signifies membership of Nominet. The tag is used to identify the company responsible for the management of a .uk domain. It is a single alpha-numeric sequence, in uppercase, sometimes hyphenated.

Linux

Unix derivative available in both "free software" and commercial versions, is increasing in popularity as an alternative to proprietary operating systems.

Load Balancing

You may choose to distribute copies of your website across multiple servers thereby both spreading visitor traffic loads, so retaining optimum speeds at busy times, as well as providing for resilience for your site(s) in the case that one copy becomes unavailable.

Meta Tags

An HTML tag that identifies the contents of a Web page for the search engines. Meta tags are hidden on the page, but they, as well as all the HTML code on a page, can be viewed by selecting View/Source or View/Page Source from the browser menu. Meta tags contain a general description of the page, keywords and copyright information.

MSDE

Microsoft Data Engine. SQL Server compatible database engine that can be distributed royalty free with applications built using Visual Studio or Office 2000 (some conditions may apply).
The main differences between MSDE and SQL Server are that MSDE has a limit of 5 concurrent connections and it does not come with any management tools (such as SQL Server's Enterprise Manager and Query Analyzer). However an MSDE database can be managed using SQL Servers management tools. It also has a maximum 2GB database size, and may limit the number of databases on a single machine.
MSDE is due to be replaced by SQL Server 2005 Express Edition. SQL Server 2005 Express Edition will provide the same functionality as MSDE but be built upon a more up to date kernel and will still be distributed free by Microsoft.

MySQL

Pronounced "my S-Q-L" or "my-see-quill," it is a very popular open source, relational DBMS from MySQL AB, Uppsala, Sweden (www.mysql.com) that runs under various versions of Unix and Windows and Mac. Widely used for Web applications and embedded applications, MySQL is available for free from MySQL AB under the GNU license as well as for a fee without restrictions.

ODBC

Open DataBase Connectivity) A database programming interface from Microsoft that provides a common language for Windows applications to access databases on a network. ODBC is made up of the function calls programmers write into their applications and the ODBC drivers themselves.

Perl

Practical Extraction Report Language) A programming language written by Larry Wall that combines syntax from several Unix utilities and languages. Introduced in 1987, Perl is designed to handle a variety of system administrator functions and provides comprehensive string handling functions. It is widely used to write Web server programs for such tasks as automatically updating user accounts and newsgroup postings, processing removal requests, synchronizing databases and generating reports.

PHP

PHP Hypertext Preprocessor) A scripting language used to create dynamic Web pages.

Ping

Packet INternet Groper) An Internet utility used to determine whether a particular IP address is reachable online by sending out a packet and waiting for a response. Ping is used to test and debug a network as well as see if a user or server is online.

POP 3

Post Office Protocol 3) A standard interface between an e-mail client program and the mail server. POP3 and IMAP4 are the two common access protocols used for Internet e-mail. POP3 provides a message store that holds incoming e-mail until users log on and download it.

RAM

Random Access Memory) A group of memory chips, typically of the dynamic RAM (DRAM) type, which function as the computer's primary workspace.

Server

A computer system in a network that is shared by multiple users.

Shared hosting

Shared hosting is Web hosting in which the service provider serves pages for multiple Web sites, each having its own Internet domain name, from a single Web server.

SMS

(Short Message Service) A text message service that enables short messages of generally no more than 140-160 characters in length to be sent and transmitted from a cellphone.

SMTP

Simple Mail Transfer Protocol) The standard e-mail protocol on the Internet and part of the TCP/IP protocol suite. SMTP defines the message format and the message transfer agent (MTA), which stores and forwards the mail

Spam

E-mail that is not requested.

SQL

Structured Query Language) Pronounced "S-Q-L" or "see-quill," a language used to interrogate and process data in a relational database

SSH

Secure SHell) A security protocol for logging onto a remote server. SSH provides an encrypted session for transferring files and executing server programs.

SSL

Secure Sockets Layer) The leading security protocol on the Internet. Developed by Netscape, SSL is widely used to do two things: to validate the identity of a Web site and to create an encrypted connection for sending credit card and other personal data.

Streaming media

Lets you add live web casts, or streaming audio and video to your site to provide added interest and information.

Telnet

A terminal emulation protocol used on the Internet and TCP/IP-based networks. A Telnet program allows a user at a terminal or PC to log onto a remote computer and run a program and execute other Unix commands.

Unix

a powerful operating system developed at the Bell Telephone Laboratories

Virtual Dedicated Server

Virtual Dedicated Server (VDS) software provides a method of virtualization that enables server customers to have an environment that behaves as if the server was completely dedicated to them.

Virus

Self-replicating, malicious code that attaches itself to an application program or other executable system component and leaves no obvious signs of its presence.

Webspace

Webspace refers to data storage space accessed via the Internet, usually used to host websites and data files.

XML

EXtensible Markup Language) An open standard for describing data from the W3C. It is used for defining data elements on a Web page and business-to-business documents.

 

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