privacy policy

RapidHost is committed to protecting your personal information

All information you submit to us will be used internally at RapidHost to help answer your enquiry or meet your needs.

RapidHost respects your privacy and we are committed to protecting it.

RapidHost provides this Privacy Statement to inform you of our Privacy Policy and practices and about the way your information is collected online and how that information is used. We make this notice readily available on our home page and at the bottom of every web site page.

What we collect:

  • If you enquire through our contact form, any information you submit will be used to answer your enquiry ONLY.
  • We do track IP's and user sessions on our site but do not provide this information to third parties.
  • Information provided by customers through our WebManage Customer Portal is held private solely to help us work with that customer better and will NEVER be disclosed to a third-party without the express permission of the customer.
  • Within our online configurator/shop we will store debit/credit card details for a limited period whilst we process the order and payment.  During this period the data is encrypted and stored in a single database only.  Once the payment has been processed all of the card details are deleted from the database.  Debit/credit card details are not held electronically anywhere else within our internal systems.

How we use this information:

  • All information you submit to us will be used internally at RapidHost to help answer your enquiry or meet your needs.
  • In the case of customer information, we use the contact information of existing customers to inform them of changes and offers at RapidHost through direct e-mail.

What we do not do:

  • We cannot control the practices of sites linked to and from www.rapidhost.co.uk or www.hostfilemaker.com.
  • We will NEVER give your contact information or any related information that you submit to RapidHost to a third party without your express permission.